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Terms & Conditions

These Terms and Conditions ("Terms") constitute a legally binding agreement between you (the "User," "Player," or "you") and the operator of spinyoo-nz.com ("spinyoo-casino," "we," "us," or "our"). By accessing, registering, or using any part of the website, you explicitly acknowledge that you have read, understood, and agreed to be bound by these Terms. These Terms are effective as of November 6, 2025. If you do not agree to any part of these Terms, you must immediately discontinue the use of our services.

1. Definitions and Interpretation

To ensure clarity and transparency throughout this agreement, the following terms shall have specific meanings as defined below. These definitions apply to both singular and plural forms:

  • Operator: Refers to the management entity controlling spinyoo-casino and the domain spinyoo-nz.com.
  • Account: The unique personal profile created by a User to access the services, deposit funds, and place bets.
  • Bonus: Any promotional funds, free spins, or incentives credited to a User's Account that are subject to specific wagering requirements before withdrawal.
  • Wager/Bet: The allocation of real money or bonus funds by the User on the outcome of a gaming event.
  • Prohibited Jurisdiction: Any territory where online gambling is illegal or where spinyoo-casino does not operate. It is the User's sole responsibility to ensure compliance with local laws in New Zealand or their country of residence.

2. Account Registration and Verification

Access to real-money gaming at spinyoo-casino is strictly regulated. By registering an account, you warrant that you meet all eligibility criteria set forth below.

2.1. Eligibility and Age Verification

  • Age Requirement: You must be at least 18 years of age (or the legal age of majority in your jurisdiction, whichever is higher) to register. We reserve the right to request proof of age at any stage.
  • Single Account Policy: Users are limited to one account per person, household, IP address, and device. Duplicate accounts will be closed, and any winnings generated from them may be forfeited.

2.2. Know Your Customer (KYC) Procedures

To comply with anti-money laundering (AML) regulations and ensure the security of spinyoo-nz.com, we require verification of your identity. You agree to provide accurate information and valid documentation upon request, including but not limited to:

  • Proof of Identity: A valid government-issued ID (Passport, Driver's License).
  • Proof of Address: A utility bill or bank statement dated within the last three months.
  • Payment Verification: Evidence of ownership of the payment method used for deposits.

3. Betting and Gameplay Rules

All gameplay at spinyoo-casino is subject to strict rules to ensure fairness and integrity. The User accepts that the outcome of games is determined by a Random Number Generator (RNG) or live dealer outcomes.

3.1. Placement and Acceptance of Bets

  • Validity: A bet is only valid once it is accepted by our servers. If a communication failure occurs after a bet is placed but before the result, the result will still stand and be credited to your account upon reconnection.
  • Limits: We reserve the right to limit the maximum amount wagered per bet or per event without prior notice.
  • Cancellation: Once a bet is accepted, it cannot be modified or cancelled by the User. spinyoo-casino reserves the right to void bets if there is evidence of fraud, collusion, or clear technical error.

3.2. User Conduct and Fair Play

We maintain a zero-tolerance policy regarding abusive behavior. Users generally agree to:

  • Refrain from using offensive, harassing, or threatening language in live chat or support communications.
  • Avoid using any software-assisted methods (bots) or artificial intelligence to influence gameplay.
  • Accept that any suspicion of collusion or "chip dumping" will result in immediate account suspension.

4. Bonus Terms and Conditions

Bonuses offered at spinyoo-nz.com are intended to enhance the recreational gaming experience. These incentives are privileges, not rights, and are subject to specific conditions.

4.1. Wagering Requirements

  • Standard Wager: Unless stated otherwise in specific promotion terms, all bonuses are subject to a wagering requirement (e.g., 35x the bonus amount) before funds can be withdrawn.
  • Game Contributions: Not all games contribute equally to wagering requirements. Slots typically contribute 100%, while table games and live casino games may contribute a lower percentage or zero.

4.2. Bonus Restrictions

  • Max Bet Rule: While a bonus is active, the maximum bet allowed is typically capped (e.g., NZ$5 or equivalent). Exceeding this limit may result in the forfeiture of the bonus and associated winnings.
  • Prohibited Practices: "Bonus hunting" strategies, such as delaying game rounds until wagering requirements are met, are strictly prohibited.

5. Payments and Withdrawals

We provide secure and efficient transaction methods for our Users. All financial transactions at spinyoo-casino are processed in accordance with international banking standards and AML laws.

5.1. Deposits

  • Methods: We accept various payment methods including credit/debit cards, e-wallets, and approved cryptocurrencies.
  • Ownership: You must only deposit funds from a source (bank account/card) that is registered in your own name. Third-party deposits are strictly prohibited and will trigger a refund and account investigation.

5.2. Withdrawals

  • Closed Loop Policy: Whenever possible, withdrawals must be processed to the same method used for the deposit.
  • Processing Time: Withdrawal requests are subject to a pending period (typically 24-48 hours) for security checks. Once approved, transfer times vary by method.
  • Limits: We may impose minimum and maximum withdrawal limits per transaction, week, or month. Wins from progressive jackpots are generally exempt from monthly limits.

6. Limitation of Liability

While spinyoo-casino strives to provide a seamless service, the User acknowledges that the website is provided "as is."

6.1. Service Availability and Errors

  • Technical Failures: We are not liable for downtime, server disruptions, lagging, or technical disturbances caused by your internet connection or device.
  • Voiding of Plays: In the event of a system error or malfunction, all bets and plays are void. Our liability in such instances is strictly limited to the replacement of the user's stake.

6.2. Liability Cap

To the fullest extent permitted by applicable law, spinyoo-nz.com, its directors, employees, and partners shall not be liable for any indirect, special, or consequential damages, including loss of data, profits, or reputation, arising from your use of the service.

7. Intellectual Property Rights

All content on spinyoo-nz.com, including but not limited to text, graphics, logos, software, audio, and animations, is the exclusive property of spinyoo-casino or its licensors.

  • Usage License: You are granted a personal, non-exclusive, non-transferable license to use the software for recreational gambling only.
  • Prohibitions: You may not copy, reproduce, modify, or distribute any content from the website without our prior written consent. Reverse engineering of the gaming software is strictly prohibited.

8. Privacy and Data Protection

We are committed to protecting your personal data. All information collected is processed in strict accordance with our Privacy Policy and applicable data protection laws. By using our services, you consent to the data practices described in our Privacy Policy, including the use of cookies and the sharing of data with third-party providers for verification and payment processing purposes.

9. Changes to Terms

spinyoo-casino reserves the right to modify, amend, or update these Terms at any time to reflect regulatory changes or operational improvements.

  • Notification: Material changes will be communicated to you via email or a prominent notice on the website upon your next login.
  • Acceptance: Your continued use of spinyoo-nz.com following the publication of updated Terms constitutes your binding acceptance of the changes. If you do not agree, you must stop using the services and request an account closure.

10. Termination and Suspension

We reserve the right to terminate or suspend your access to the services at our sole discretion if we suspect a breach of this agreement.

10.1. Grounds for Termination

  • Breach of Terms: Violation of any clause within these Terms, specifically regarding fraud, multiple accounts, or bonus abuse.
  • Legal Requirement: If ordered by a regulatory body or law enforcement agency.

10.2. Effect of Termination

Upon termination, your right to use the website ceases immediately. If your account is closed due to a violation of terms (e.g., fraud), spinyoo-casino reserves the right to withhold any balance remaining in the account to cover damages or regulatory fines.

11. Governing Law and Jurisdiction

These Terms and the relationship between the User and the Operator shall be governed by and construed in accordance with the laws of New Zealand.

  • Dispute Resolution: In the event of a dispute, parties agree to first attempt to resolve the matter informally by contacting Customer Support.
  • Jurisdiction: If a resolution cannot be reached, the User agrees to submit to the exclusive jurisdiction of the courts of New Zealand, unless mandatory local laws in the User's country of residence provide otherwise.

12. Contact Information

If you have any questions regarding these Terms, or if you require assistance with your account, please contact our support team. We are available to assist you via the following channels: